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30-Day Return Policy and One Year Warranty
 

30-day return policy

AraxFoto offers a 30-day return policy (from shipping date) for defective items, or for items that do not match their description, provided that the product is returned in the original unused condition, packed in its original postal box with all packaging materials, manuals, and accessories (as originally included).

Return shipping charges are the sole responsibly of the purchaser. For defective items, AraxFoto will arrange a full refund including postage paid (regular Airmail only) for the return. Money transfer fees are not refundable under any circumstances.

If you are not satisfied with your purchase or the service you received from AraxFoto, please contact us within 30 days from the shipping date. Returning items without defects, the buyer will lose the postage and 10% restocking fee.

One Year Warranty

AraxFoto provides a one year (365 day) warranty [from shipping date] that all items shall be free from defects, and operate properly. During the warranty period, AraxFoto will repair or replace any defective item at the customer's request. Shipping charges are the sole responsibly of the purchaser. The unit will be restored to proper operating condition at no charge to you (includes all parts and labour).

This warranty is contingent upon normal and proper use of the product and does not cover damage which occurs in shipment, or damage or failure resulting in whole or in part from alteration, unusual physical or electrical stress, misuse, attachment or installation or use of the equipment with any part, device, or product not approved by manufacturer, failure to follow the most current instructions published by manufacturer and shipped with the camera, with respect to proper use of the product, abuse, neglect, fire, accident, flood or act of God. This warranty does not cover a product on which the original identification marks or serial numbers have been removed or altered.


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Saturday, December 3, 2016
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